Taking RIS to new heights

Healthcare News | 2012-07-30

The Chester County Hospital.

The Chester County Hospital and Health System (West Chester, Pennsylvania, USA) recently served as a beta testing site for syngo Workflow Cloud Solution1 and went live institution-wide in December 2011. The Chester County Hospital also utilizes other syngo solutions and Siemens’ Soarian to streamline its workflow.

Cloud computing strategy

The syngo Workflow Cloud Solution has helped The Chester County Hospital meet budgetary goals because of a transition from large capital expenses to smaller fixed costs. This attribute frequently makes cloud computing an attractive option for chief information officers (CIOs). The cloud solution eliminates servers and surprises and there are fewer unexpected expenses and disasters to address. It is also anticipated that utility bills will be lower because of reduced power and cooling requirements. Furthermore, support contracts and third-party software are no longer needed.

Cloud data security

For many in the information technology sector, cloud computing provides a challenge of "letting go" of the data. Security restrictions limit access to the data, but anxiety associated with such a lack of control have been quelled at The Chester County Hospital since going live with RIS2 in the Cloud. Cloud computing can provide optimal security, which is a particularly important component of a healthcare cloud, because of the sensitivity of the data and the federal requirements associated with the storage of such data. Furthermore, the cloud has made staff coverage for the RIS administrator easier because the cloud covers some of this position’s previous responsibilities.

The Chester County Hospital has had first-hand experience with the disaster recovery benefits of RIS in the Cloud. The hospital experienced a power surge that took out the hospital’s entire network on Christmas morning 2011, and because the RIS was cloud-based, it was the first application to be restored. The cloud minimized downtime with no loss of data, not to mention the prevention of a great deal of stress and unplanned costs.

Automatic updates with the cloud

One unknown benefit of the cloud turned out to be that that not only new computers, but also older ones, worked well on it. Computers that used to be slow while running software installed on their hard drives are now more useful, because they only need the minimum requirements to be able to access the Internet. Furthermore, updates are automatic, and the staff is no longer required to upgrade software on individual computers.

Key Benefits

  • Fixed costs and no large infrastructure expenses
  • Instant access and constant technical support directly from Siemens
  • Rigid security, back-ups, and disaster recovery

Contact Center

International (English): +49 69 797 6602
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1 syngo Workflow Cloud Solution is only available in the U.S.A.

2 The RIS syngo Workflow is a class 1 Medical Device in the U.S.A.

The outcomes achieved by the Siemens customers described herein were achieved in the customer’s unique setting. Since there is no “typical” hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that others will achieve the same results.

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